Accelerate Your Business with Clearent Payment Processing

Login issues typically occur due to incorrect credentials, inactive accounts, or lack of user permissions. Contact your admin or Clearent support to verify account status and permissions.

Declined transactions may result from invalid card details, expired cards, or authorization limits. Always check inputs, card validity, and contact Clearent support if issues persist.

 Mail and telephone payments require MOTO settings enabled in your terminal. Confirm with Clearent that your account supports MOTO and is configured properly to accept them.

Yes, Clearent’s virtual terminal supports recurring billing. You can store cards securely and automate customer payments on daily, weekly, or monthly billing cycles.

Physical terminals are essential for in-person transactions. They provide faster processing, EMV chip support, and lower fraud risk compared to manually keyed virtual terminal payments.

Slowness may be caused by poor internet connectivity, outdated browsers, or system issues. Clearent recommends using updated systems and checking for server status or downtime.

Yes, you can void pending transactions or issue refunds for settled ones directly from Clearent’s terminal dashboard. Ensure proper access rights to manage these operations.