Kove - AI Agent
Chat-Driven Rental Management Solution
Sector
Real Estate & Property Management
Services
Conversational & Workflow Automation
Team Size
4
Engagement
Agile (Scrum)
Introduction
Kove is an AI-powered property management solution created to simplify operations for small landlords and tenants. Instead of navigating multiple portals or relying on manual reminders, Kove centralises rent collection, lease renewals, and repair coordination into a single Telegram chat.
ScaleupAlly partnered with Kove to design and build this autonomous AI Agent, ensuring a secure, scalable, and intuitive system. Acting as a 24/7 digital property manager, Kove delivers convenience, proactive support, and stronger landlord–tenant relationships by embedding the entire experience into everyday messaging.
Methodology and Solution
ScaleupAlly delivered Kove’s AI Agent with a focus on automation, simplicity, and scalability. The solution included:
- Telegram-Native AI Agent – No separate app required; all property operations handled inside a single Telegram chat.
- Rent Collection Automation – Rent reminders sent automatically, payments tracked, and receipts confirmed in real time.
- Lease Renewal Management – Proactive alerts for upcoming renewals with step-by-step workflows for landlords and tenants.
- Repair & Maintenance Handling – AI logs tickets, assigns to the right party, and follows up until resolution.
- Multi-Party Communication – Landlords, tenants, and service providers connected in one conversational thread.
Results
- Rapid Market Adoption: Landlords quickly embraced Kove due to its Telegram-native design, which eliminated onboarding hurdles and app fatigue.
- Improved Rent Collection: Automated reminders and confirmations led to a 35% reduction in late payments within the first two months of use.
- Streamlined Lease Renewals: Proactive notifications simplified renewal workflows, helping landlords avoid missed deadlines and improving retention rates.
- Efficient Repair Handling: The Repair & Maintenance Agent ensured faster resolution of tenant issues, reducing average turnaround time by 40%.
- Tenant Engagement: Tenants reported higher satisfaction thanks to transparent communication and real-time updates.
Founded in
May 2022
Registered Landlords
100+
Improved engagement
35%
Conclusion
Kove demonstrates how conversational AI can reimagine traditional industries. By embedding a digital property manager directly within Telegram, ScaleupAlly enabled landlords and tenants to achieve frictionless, proactive, and conversational property management.
The project’s success lies in its simplicity: a secure multi-layer architecture that balances AI intelligence, real-time communication, and robust backend systems, ensuring scalability and reliability as the user base grows.
What our customers say
Partnering with ScaleupAlly to build Kove was a game-changer for us. Their team understood our vision of simplifying property management for small landlords and transformed it into a powerful AI Agent inside Telegram. What impressed us most was their ability to blend cutting-edge AI with user-friendly design — our landlords and tenants adopted it instantly. Rent collection, renewals, and repairs now run on autopilot, and feedback from our users has been overwhelmingly positive. ScaleupAlly has been more than a tech partner; they’ve been an innovation partner.
