The client is a premier translation agency in Norway and the Nordic region. Started in 1984, the company offers technical translation services for businesses in that region and translation agencies world-wide. The company offers services for annual reports, technical documents, software, patent applications and software and much more.
It was using Ms-Access application for all major works like Job Order Management, Timesheet Management, Invoicing and reporting, etc. The role of ScaleupAlly was to fix the Access Application, make it error-free and efficient.
Problems faced by Client
Large number of errors in Ms-Access application.
Loss of productive time due to reduced speed performance of databse operations
Database architecture was not good enough to accommodate some of the features required by the client
03. Solution and Outcomes
The impactful performance
Optimisation of queries
The database security was tightened
Updated Customer Relationship Management (CRM) with new features
Fixing the existing bugs
Drastic reduction in the time taken to access some functionality like accessing “open jobs tab” took only 4 sec as compared to 5 minutes before optimisation.